1. Topic of the practice - SkyCash is independent of the telecommunication operator universal system of mobile payments, providing the simplicity and speed of transfer to the highest safety standards. SkyCash works on any GSM network and on any phone with Internet access. To gain the convenience and independence that comes from the use of SkyCash it is necessary to register on the system, install the free app on mobile phone and credit the cash on the SkyCash account. Accepted payment methods allows to use the service without having an account in the bank. Registration and implementation of mobile payments using SkyCash system is free. The development of cooperation with companies offering various services extends to the ability to pay with SkyCash. Through this application, passengers can already buy tickets for public transport in several cities and for a trains of two regional operator without being forced to wait in the queue.
2. Location of the practice -  Poland 
3. Start date of the practice- 2008
4. Description of the practice - SkyCash is a universal system of mobile payments (not only for the tickets) money transfer providing intuitive and immediate transfer to a phone number with safety at the level of online banking and credit cards. Works on any GSM network and on any phone with Internet access. Payments can be made from an application installed on the phone and via the internet transaction system. Users can even invite each other up to SkyCash holder and transfer the money between. Ticket phone is a complementary ticket sales channel with basic functionality:
   - users registration,
   - charging of cash in their entirety from a mobile phone; 
   - purchase tickets; 
   - control ticket based on unique 2D code generated for each ticket. 
5. Evidence of success - Mobile sales system returned in February 2008 with the launch of a solution under the name mobilet. A year later, mobile tickets appeared in Szczecin, Wrocław, Olsztyn, Tychy, Lublin, Swidnica, Stargard and Grudziadz, and in 2010 - in Gorzow, Zgierz, Jastrzębie Zdrój, Elblag, Inowroclaw, Bialystok, Krakow and so on. 
6. Contact details to obtain further information - Mr. T. Ogrodowicz, Tel. +48 22 403 80 20, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. , www.skycash.com

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1. Topic of the practice - Ostravský dopravní integrovaný systém (ODIS) is an integrated public transportation system, gradually developed in the area of Moravian-Silesian Region (5 427 km2, 1.250.000 inhabitants). ODISka is a standard for interoperability of various cards in multimodal smart ticketing regionally used in the ODIS area.
2. Location of the practice - Ostrava and Silesian-Moravian region/ Czech Republic
3. Start date of the practice - 23.11.1997 
4. Description of the practice- ODIS has been created on the initiative of the city of Ostrava and several towns in its close vicinity and in the Hlučín city area (altogether 24 towns including Ostrava) on November 23rd 1997. All tram, bus and trolleybus services operated by Ostrava public transport company (Dopravní podnik Ostrava), some of the bus services operated by ČSAD BUS Ostrava (present-day Veolia Transport Morava) and ČSAD Karviná as well as some train connections of the ČD (Czech Railways) have been integrated within the frame of ODIS, in this first phase. The system has then expanded with new areas and new operators each year. Expansion of ODIS to Karviná and Havířov areas has been a significant problem as ODIS meets the resistance of local authorities as well as local monopolistic bus operators of the CIDEM group (these are ČSAD Havířov, ČSAD Karviná and ČSAD Frýdek-Místek) here. Some of these operators´ services have been already integrated to ODIS.
5. Evidence of success - First phase: the ODIS integrates all tram, bus and trolleybus lines operated by PT operators for Ostrava city and  some bus operators  with connections to Ostrava, and some trains of the Czech Railways 
6. Contact details to obtain further information - CDV: Zuzana Švédová, This email address is being protected from spambots. You need JavaScript enabled to view it. , Koordinátor ODIS: Aleš Stejskal , This email address is being protected from spambots. You need JavaScript enabled to view it.

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1. Topic of the practice - IS of ticket sales and coach travel registration “BalticLines” is innovative IS which consists of wide connection network throughout all territory of Latvia. “BalticLines” is a powerful business tool for effective expansion of: variety of ticket sales; speed and effectiveness of huge data analysis; high level of service for passengers. Ticket sales on “BalticLines” were introduced in Riga on 1st of March, 2003 by JSC “Riga International Coach Terminal” and are being used by 33 bus stations in Latvia today.
2. Location of the practice -  Riga/ Latvia
3. Start date of the practice- 1st of March, 2003 
4. Description of the practice-  Riga International Coach Terminal is located in the Center of Riga city. It gives opportunity for all passengers to travel around Latvia and whole Europe. Riga coach terminal use integrated system for tickets purchase and trip management on the bases of Information system (IS) „Baltic Lines”. The structure of IS is formed by ten modules with the continuous inter-exchange of information flows. Organization of the outward and inward information flows of the IS provides necessary connection between the users of the system and other ISs, such as bookkeeping accounting in the IS Microsoft Dynamics, selling tickets at  www.bezrindas.lv and other. 
5. Evidence of success - 3,921,368 passengers serviced during year 2012;   938,584 trips serviced during year 2012;   92,674 tickets sold over internet during year 2012.
6. Contact details to obtain further information - „Baltijas transporta informacija BTI” Ltd. - Peteris Gavars, This email address is being protected from spambots. You need JavaScript enabled to view it. ;  „Rigas starptautiska autoosta” Plc. - Juris Pepulis, This email address is being protected from spambots. You need JavaScript enabled to view it.

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1. Topic of the practice - E-ticket is a universal electronic ticket enabling the use of the most up-to-date and convenient means of payment for public transport services. In Riga public transport e-tickets were fully introduced on May 1, 2009, and they are valid in all public transport vehicles of "Rigas satiksme". During the transition period of March-April 2009 passengers could use both fare payment systems, the previous one and also the new electronic system. 
2. Location of the practice -  Riga/ Latvia
3. Start date of the practice- May 1, 2009 
4. Description of the practice - E-ticket allows passengers to save time on buying tickets, solves the problem of the availability of paper tickets in retail trade, and requires no cash. A ticket loaded to an e-ticket is valid for 12 months from the moment of its purchase, except when the tariff of the ticket type changes or the ticket type is cancelled and Riga municipal company "Rigas satiksme" sets a transition period for the validity of the ticket type. Electronic validators are located in public transport vehicles – buses, trolleybuses and trams and register passengers paying for the trip. E-ticket is a universal electronic ticket enabling the use of the most up-to-date and convenient means of payment for public transport services. E-ticket uses Atlas Public Transport Ticketing System. Atlas systems and services are used by over 1,000 municipal, regional and national operators to run more than 150,000 pieces of equipment.
5. Evidence of success - 50% of Riga inhabitants have a personalized e-talons smartcard, 90% of Riga inhabitants have used e-talons,  500 000+ trips registered on peak days, 66% of passengers use a smartcard,
6. Contact details to obtain further information - Rigas Karte - Vladimirs Elsters, This email address is being protected from spambots. You need JavaScript enabled to view it.

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